BonusKong Terms and Conditions
These Terms and Conditions constitute a legally binding agreement between you and 3-102-955726 SRL, the entity registered in Costa Rica under registration number 3-102-955726 and operating the BonusKong platform. The agreement governs account registration and use, deposits and withdrawals, bonus participation, responsible gambling tools, and dispute resolution. By accessing or using BonusKong in any capacity, you accept these terms in full. If you do not accept them, you must not use the service.
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About Us and Licensing
3-102-955726 SRL is a company registered in Costa Rica under registration number 3-102-955726, and it operates BonusKong under that same Costa Rica registration. The platform launched in 2026 and sits within a multi-brand group that also operates Rodeoslot, Tonyspins, and Highflybet under the Shogun Affiliates network. Disputes arising under these terms are subject to the exclusive jurisdiction of Costa Rica as the operator’s country of incorporation.
Account Registration and Eligibility
You must be at least 18 years of age to register an account with BonusKong. You are responsible for confirming that online gambling is lawful in your jurisdiction before registering, and you may not register or play from any jurisdiction where such activity is prohibited. Only one account per person is permitted; duplicate accounts may be closed and any associated balances forfeited. You must provide accurate, complete, and current information at registration and update it promptly if it changes. Before any withdrawal is processed, you must complete identity verification (KYC) to the satisfaction of our compliance team, which may include submission of government-issued identification, proof of address, and proof of payment method. We reserve the right to refuse registration or to close any account that breaches these terms, without prior notice where the breach is material.
Deposits and Withdrawals
We accept deposits via Visa, Mastercard, Revolut, Skrill, Apple Pay, Google Pay, Paysafecard, and cryptocurrencies including BTC, ETH, LTC, USDT, and TRON. The minimum deposit is €10 across supported methods, and deposits are processed instantly with no fee applied by us. The operating currency of the platform is Euro; deposits made in other currencies or cryptocurrencies are converted to a EUR balance, and no separate currency conversion service is offered. The minimum withdrawal is €50, and withdrawals are subject to daily, weekly, and monthly limits of €1,000, €3,000, and €10,000 respectively, with higher limits available at elevated loyalty ranks. Crypto and e-wallet withdrawals clear within 0–24 hours following a pending period of up to 72 hours; bank transfers take 1–7 business days, and withdrawals are not processed on weekends. Withdrawals must be returned to the same method used for the original deposit where that method supports payouts. KYC verification and completion of a 3x deposit playthrough are required before any withdrawal request will be approved.
Bonuses and Promotions
Each promotion offered on BonusKong carries its own specific terms, which take precedence over this general section where they differ. Across the platform, the following standard rules apply. Bonus funds are subject to a 40x wagering requirement calculated on the bonus amount. During any active bonus wagering period, the maximum permitted bet per round or spin is €5; bets exceeding this limit may result in the forfeiture of the bonus and any associated winnings. Winnings generated from bonus funds are capped at 10x the bonus amount, and winnings from free spins or no-deposit bonuses are subject to a cashout cap of €50. Bonuses carry a validity period stated in the specific promotion, and any unwagered bonus funds will expire at the end of that period. We reserve the right to revoke any bonus, free spins, or associated winnings if we determine that a bonus has been claimed or used in a manner that constitutes abuse, including but not limited to the use of multiple accounts, collusion, or exploitation of a technical error.
Responsible Gambling
We provide a range of responsible gambling tools including deposit limits, session time-outs, and self-exclusion. The full description of available tools and how to activate them is set out on our dedicated Responsible Gambling page. Self-exclusion requests submitted via our support channels are processed promptly, and once a self-exclusion is active, you may not open a new account for the duration of that exclusion.
Dispute Resolution
If you have a complaint, you must contact our support team in the first instance via live chat (available 24/7) or by email at [email protected] . If your complaint is not resolved at first contact, you may request escalation to a senior member of our team, and we will provide an initial response within 7 days of receiving a formal written complaint. We will endeavour to reach a final resolution within 30 days; where a complaint is complex and requires additional time, we will notify you of the revised timeline. If a dispute remains unresolved after exhausting our internal process, you may escalate the matter to the relevant independent bodies listed on our site, or to the licensing authority in Costa Rica as the governing jurisdiction.
Changes to Terms
We reserve the right to amend these Terms and Conditions at any time. Material changes will be communicated by on-site notice or by email to the address registered on your account, and the updated terms will state the date on which they take effect. Continued use of BonusKong after the effective date of any amendment constitutes your acceptance of the revised terms.